Exchange Policy

  • Before shipping, a thorough check will be made to the item for any defects . Hence all goods sold are non-exchangeable and non-refundable.
  • In the event if ClothesNHangers dispatched a wrong or a defective item, please contact us immediately for an exchange/return within 7 working days. Kindly note that item(s) has/have to be in its original condition with ClothesNHangers Laundry Care Tag before you are eligible for an exchange.
  • In the case of defects please send us a photo of the defect item(s) to clothesnhangers@live.com. Should we find that the returned item is not defected as mentioned, item(s) will be sent back and all postage costs will be borne by the customer.
  • Please note that color discrepancy (due to color calibration of individual's computer) and item damaged as a result of normal wear and tear will not be qualified for an exchanged. Such request will not be entertained.
  • There may be a 0.5”-1” difference in our given measurements. In such cases, the variance may not be considered as a defect.
  • Under all other circumstances, a one-for-one exchange will be provided subjective to stock availability. For an out of stock item, a refund/e-voucher will be make to you.
  • For an exchange, kindly pack the item(s) securely in an envelope and mailed back to ClothesNHangers return address via normal postage with purchase of certificate of posting and a note on the reason for exchange. Postage will be borne by us and transferred to your account once we received your defective/wrong item(s).
  • Kindly note that Sales Items will not be qualified for return and exchange.
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